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Frequently Asked Questions

What makes the Jumpo AI Camera different from regular kids’ cameras?

The Jumpo AI Camera doesn’t just take photos — it recognizes objects, spells their names aloud, and shares fun facts, turning every picture into a playful learning experience.

What age is the AI Kids Camera suitable for?

It's best for children aged 3 to 10, but older kids who love creativity and technology may enjoy it too!

Does it work offline?

No. But built-in eSIM lets you use all features even when there's no Wi-Fi, perfect for adventures outdoors or on the go anywhere.

How does the interactive photo adventure help my kids learn?

The interactive photo adventure makes learning fun by identifying objects, spelling their names, and sharing interesting facts with your kids.

Are there parental controls in this camera app for kids?

Yes. The camera app includes parental controls that let you review photos, manage settings, and ensure a safe and age-appropriate experience for your kids.

Is it safe for children to use?

Yes! The app is designed with kids safety and privacy in mind. All AI content is kid-friendly, and no personal data is collected or shared.

Can parents monitor or review what their child photographs?

Yes! The app is designed with kids safety and privacy in mind. All AI content is kid-friendly, and no personal data is collected or shared.

How long does the battery last?

The built-in rechargeable battery provides up to 12 hours of active use on a single charge, depending on usage.

How do I contact support?

You can reach us anytime at support@jumpo.ai, and we'll gladly help!

Do I need a subscription?

The camera works normally without a subscription.
AI features include a 60-day free trial, then require a $5.99/month plan to continue. You can cancel anytime.

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